CAREERS

Senior HR

General Summary:

As a Senior HR you will be far from one-dimensional. You’ll undertake a wide range of HR tasks, like designing and updating job descriptions, implementing training and development plans for company's employees, act as a consultant to new hires and help them onboard, collaborating  with managers to identifying future hiring needs, preparing or updating employment records related to hiring, transferring, promoting, and terminating, and administering employee benefits, leaves and crafting HR policies. You will use Human Resources Information Systems to ensure all employee records are up-to-date and confidential. And you’ll also act as the main point of contact for employees’ queries on HR-related topics.

Essential Duties and Responsibilities:  

• HR Planning:
  • Propose suitable HR policies & procedures to the company management in relation to his/her scope.
  • Leads manpower planning activities in the company.
  • Identifies and invites suitable service providers (benefits, manpower services …etc).
  • Leads the annual budget activities as well as periodical forecasts.
  • Participates in creating a “favourable employer” image for the company for job seekers, relevant governmental parties as well as labour related institutes/organizations.
  • Establishes relevant benchmarks/KPIs for the company’s HR function.
• Manpower Planning & Recruitment:

  • Defines a Talent Sourcing strategy to align business and recruitment objectives.

  • Participates with the CEO in designing the company’s manpower plan and staffing needs (taking into account line managers input, transfers, promotions…etc).
  • Reviews recruitment needs within different departments and ensures compliance to the manpower plan.
  • Manages external recruitment channels (job fairs, advertising, online portals…etc). 
  • Participates with line management in identifying the job specifications, including potential competencies & skills of each job role.
  • Manages generating a pool of candidates through selection of effectively suitable recruitment sources & methods in order to source high quality candidates in a cost-effective manner.
  • Manages the HR screening and preliminary interviews, as well as testing, short listing and assisting in selecting suitable candidates for the given job vacancies.
  • Participates in the interviewing and selection of suitable candidates.
  • Leads building a database of potential candidates for the business future needs.
• Compensation & Benefits and Employee Relations:
  • Contributes to the development of new/existing compensation & benefits strategies through current data analysis and company’s future challenges.
  • Manages payroll protocol and leads payroll implementation.
  • Coordinates and deploys annual salary reviews, bonuses and incentive plans throughout the company.
  • Identifies and implements benefits programs that increase the quality of life for employees.
  • Manages personnel statutory affairs & systems; as well as maintain compliant and healthy relationships with relevant authorities with respect to labour law and social insurance.
• Performance Management:
  • Introduces and supervises the company’s performance management system.
  • Trains managers & employees on the performance management system & process.
  • Designs and updates performance criteria and metrics.
  • Provides administrative support to top management during the appraisal cycle.
• Training:
  • Directs the needs assessment for training (TNA) and employee development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.
  • Design the HR orientation and organize the Induction training package for new hires.
  • Analyse the training evaluations, objectives and accomplishments in terms of employee performance.
  • Report the overall training progress, Satisfaction and Budget tracking to the top management on quarterly basis.

Required knowledge, skills and abilities:  

• Knowledge of business, entrepreneurship and human resources management.
• Excellent verbal and written communication skills.
• Strong presentation, and negotiation skills.
• Excellent English language skills.
• Excellent organizational skills.
• Proficiency in Google applications (Google Slides, Docs, Spreadsheets, and Gmail).
• Proactive, Team player, and result oriented.
• Ability to become a subject matter expert on the job.
• Ability to manage complexity and multi-task.
• Ability to lead, direct and motivate a team and foster healthy employee relations.
• Ability to plan and prioritise work.
• Ability to work in a start-up company environment.

Education and Experience:  

This position requires the equivalent of a Bachelor’s degree in business administration or related field. Plus a minimum 5 years of proven experience in a similar field.

Equipment used:  

• Laptop.
• Mobile Phone and business number.

• Office and stationery.
• Access to company’s confidential information.

Working conditions:  

Normal working conditions with work schedule as follows:

09:00 AM to 05:00 PM, Sunday through Thursday; overtime as required.

Apply from: here

Senior Cloud Engineer, Google Cloud

Responsibilities:

• Delivering and executing automated and secured cloud infrastructure solutions.

• Involving in technical discussions and providing guidelines for stakeholders.

• Performing system administration tasks like administration of operating systems, networks, web servers, storages and database management systems.

• Performing migration of complicated and multi-tiered workloads from on-prem to the cloud including provisioning of target infrastructure.

• Maintaining, monitoring and troubleshooting cloud infrastructure for running projects.

Requirements:

• 3 years experience in cloud computing services PaaS & IaaS with on-hand experience in major providers; mainly Google Cloud Platform.

• Applied experience in Linux system administration.

• Hands-on experience in administration of web servers and RDBMs.

• Deep understanding of network components such as IP subnetting, routing and firewalls. With hands-on experience on VPN, MPLS, SSL, DNS and DHCP systems.

• Good understanding of computer security and being aware of emerging security threats and vulnerabilities.

• Deep knowledge of systems monitoring, capacity planning, cost management and performance tuning.

• Ample knowledge in scripting languages such as Python, Javascript and Bash.

• Good understanding of containerization using Docker, Kubernetes and LXC.

• Good understanding of virtualization software such as VMWare, KVM and Hyper-V.

• Proficiency in using automation and configuration management tools such as Ansible, Terraform, Puppet and Packer. With hands-on experience in building resources using cloud providers deploying services such as Deployment Manager.

• Basic understanding of DevOps practices with its integration with VCS and automation systems.

Plus:

• Google Cloud Engineer certified.

• Experience in application containerization and using orchestration tools.

• Experience in building CI/CD systems and writing pipelines.

• Experience with enterprise application architectures such as ERP, CRM and HRM.

Apply from: here

Sales Account Manager 

Job Description:

• Generate and qualify new sales leads by cold calling

• Schedule meetings and presentations with prospects
• Create, plan, and deliver presentations on company products
• Track all sales activities in the company’s CRM system and keep current by updating account information regularly
• Communicate customer and prospect product pain points to appropriate departments
• Maintain a well-developed pipeline of prospects
• Develop strong, ongoing relationships with prospects and customers
• Meet and/or exceed quotas
• Prepare quotes
• Coordinate with other team members and departments to optimize the sales effort

Job Requirements:  

• Bachelor's degree in Business, Marketing, Communications, or related field

• 2-5 years of sales experience
• Proven ability to meet and exceed sales quotas
• Proven track record of successfully managing customer relationships
• Excellent interpersonal skills
• Highly self-motivated
• Strong verbal and written communication skills
• Proficient in Microsoft Office
• Working knowledge of CRM systems i.e Salesforce
• Team player; focused; dedicated
• Customer service orientation and professionalism
• Willingness to travel (Internally) 0-25% of the time.

Compensation and Benefits:

• Competitive salary, commensurate with experience

• Entrepreneurial working environment
• Flexible working arrangements.
• Medical Insurance 
• Annual profits share.
• 21 working days annual leave.
• A rare chance to be a part of a game-changing industry and experience the opportunity to help steer the direction of the Cloud 11 story!.

Apply from: here

Junior Google Cloud Engineer

Essential Duties and Responsibilities:

• Google Workspace Products (Workspace, Education, Appsheet, etc.).

  • upport the sales team with presales activities by joining the meetings to provide technical demos and clarifications for Google Workspace products when needed.

• • Determine project requirements by making a discovery call with the client to define requirements, needs, and get the full information to provide the needed services accurately without misunderstanding.

  • Set up the work order plans according to each case and estimate the work orders timeline to start and finish them on time.

  • Serve as a technical advisor and perform troubleshooting to identify root cause, fix and document problems and resolve technical challenges for customers.

  • Develop and implement technical solutions for the clients like setup & preparation, deployment, training, and migration.
  • Liaise and collaborate with team members, management, and clients to ensure projects are completed to standard.

Required knowledge, skills and abilities:

• Good technical knowledge in cloud computing.

• Excellent English language skills.

• Excellent verbal and written communication skills.

• Strong presentation, and negotiation skills.

• Excellent technical, diagnostic, and troubleshooting skills.

• Combination of business analysis and technology implementation experience.

• Proactive, motivational, Team player, and result oriented.

• Self-motivated and able to work in a start-up company environment.

Education and Experience:

This position requires the equivalent of a Bachelor’s degree in computer science, engineering, or a related field.. Plus a minimum 1 years of proven experience in a similar field.

Equipment used:

• Laptop.

• Mobile Phone and business number.

• Office and stationery.

• Access to company’s confidential information.

Working conditions:

Normal working conditions with work schedule as follows:

09:00 AM to 05:00 PM, Sunday through Thursday.

Apply from: here

Junior Developer for Salesforce 

Job Summary:

The Junior Developer for Salesforce will be responsible for Managing Salesforce implementation & Development for our customers in the MENA region along with our Salesforce Team. 

Essential Duties:

• Implement and configure Salesforce projects.
• Analyze and resolve customer problems effectively in a timely manner.
• Understand the ins and outs of Salesforce so you can create the right solution to solve your client’s unique challenge
• Create detailed documentation for implementations, guides, and training.
• Plan, coordinate and balance multiple projects at the same time.
• Update project status using the provided project management tools.
• Deliver Training for the team members on Salesforce and Professionally on email writing, customer support, documentation, etc..)
• Encourage team members including communicating team goals and identifying areas for new training or skill checks
• Managing the relationship with the client and all stakeholders, creating and maintaining comprehensive project documentation. 

Minimum Qualifications:

• Bachelor’s Degree or equivalent Practical experience. 
• Good Communication Skills
• Fast learning 
• Analyse customer needs, write a specification document
• Customer service orientation and professionalism

Minimum Technical Qualifications:

1-2 years of work experience on Use the following tools on a regular basis:

• That would be General Cloud Computing knowledge, advanced Java or C#, intermediate Javascript and HTML and CSS. 
• 0-1 years of work experience on Salesforce.com in of them (Admin, Developer Or Consulting) 

Compensation and Benefits:

• Competitive salary; commensurate with experience
• Entrepreneurial working environment
• Flexible working arrangements.
• Annual profits share.
• 21 working days annual leave.
• A rare chance to be a part of a game-changing industry and experience the opportunity to help steer the direction of the Cloud 11 story!.

Apply from: here

Senior Salesforce Developer

Job Summary:

The Senior Salesforce.com Developer  will be responsible for Managing Salesforce.com implementation & Development for our customers in the MENA region along with our Salesforce Team.

Essential Duties:

• Managing Implementation and configuration projects for Salesforce.com.
• Analyze and resolve customer problems effectively in a timely manner.
• Understand the ins and outs of Salesforce so you can create the right solution to solve your client’s unique challenge
• Create detailed documentation for implementations, guides, and training.
• Plan, coordinate and balance multiple projects at the same time.
• Update project status using the provided project management tools.
• Deliver Training for the team members on Salesforce and Professionally on email writing, customer support, documentation, etc..)
• Encourage team members including communicating team goals and identifying areas for new training or skill checks
• Managing the relationship with the client and all stakeholders, creating and maintaining comprehensive project documentation. 

Minimum Qualifications:

• Bachelor’s Degree or equivalent Practical experience. 
• Knowledge with CRM life cycle
• Good Communication Skills
• Fast learning 
• Analyse customer needs, write a specification document
• Customer service orientation and professionalism

Minimum Technical Qualifications:

2-3 years of work experience on Use the following tools on a regular basis:

• That would be General Cloud Computing knowledge, advanced Java or C#, intermediate Javascript and HTML and CSS. 
• 2-3 years of work experience on Salesforce.com in of them (Admin, Developer Or Consulting) 

Compensation and Benefits:

• Competitive salary; commensurate with experience
• Entrepreneurial working environment
• Flexible working arrangements.
• Annual profits share.
• 21 working days annual leave.
• A rare chance to be a part of a game-changing industry and experience the opportunity to help steer the direction of the Cloud 11 story!.

Apply from: here

Cloud 11 is seeking a Salesforce.com  Architect

Job Summary:

The   Salesforce.com  Architect will be responsible for Managing Salesforce.com implementation & Development for our customers in the MENA region along with our Salesforce Team. 

Essential Duties:

• Managing Implementation and configuration projects for Salesforce.com.
• Analyze and resolve customer problems effectively in a timely manner.
• Understand the ins and outs of Salesforce so you can create the right solution to solve your client’s unique challenge
• Create detailed documentation for implementations, guides, and training.
• Plan, coordinate and balance multiple projects at the same time.
• Update project status using the provided project management tools.
• Deliver Training for the team members on Salesforce and Professionally on email writing, customer support, documentation, etc..)
• Encourage team members including communicating team goals and identifying areas for new training or skill checks
• Managing the relationship with the client and all stakeholders, creating and maintaining comprehensive project documentation. 

Minimum Qualifications:

• Minimum 5 years experience as a team leader or a supervision role.
• Good knowledge of any CRM/ERP implementation.
• Time management skills.
• Team Leader; focused; dedicated.
• Good Communication Skills
• Fast learning 
• Analyse customer needs, write a specification document
• Customer service orientation and professionalism
• PMP / certification is a plus.

Minimum Technical Qualifications:

• That would be General Cloud Computing knowledge, advanced Java or C#, intermediate Javascript and HTML and CSS. 
• 4 -6 years of work experience on Salesforce.com in of them (Admin, Developer Or Consulting) 

Compensation and Benefits:

• Competitive salary; commensurate with experience
• Entrepreneurial working environment
• Flexible working arrangements.
• Annual profits share.
• 21 working days annual leave.
• A rare chance to be a part of a game-changing industry and experience the opportunity to help steer the direction of the Cloud 11 story!.

Apply from: here