Cloud 11 is a technology services company, supporting businesses with their cloud strategy, implementation, and integration through top-notch cloud experts and certified engineers. Since 2011, Cloud 11 has transformed hundreds of businesses from traditional environments to more efficient cloud-based workspaces. Cloud 11 is proud to be a Google Cloud Partner and Salesforce.com partner, positioning Cloud 11 as one of the leading cloud services companies in the MENA Region. Cloud11 is headquartered in Cairo, Egypt with regional offices throughout the MENA region including UAE, Saudi Arabia, and Qatar.
Available Vacancies
Google Cloud Technical Manager
Google Cloud Technical Manager
General Summary:
This role is crucial in understanding our customers' needs and helping define businesses' requirements. In this role, you will demonstrate executive-level qualities, lead customers' conversations, and direct the Sales Team's execution by combining the technical vision and business insight. You will be responsible for the supervision of the cloud computing systems and cloud approval plans. Your role will include the cloud systems administrator, the cloud developer, such as cloud app designs, and providing systems required to manage the cloud storage.
Responsibilities: (Google Cloud Products including GCP, Workspace, Maps, etc.)
- Support the strategic direction of the organization.
- Maintain strong customer focus and work with all key stakeholders to achieve successful outcomes.
- Provide knowledge, recommendations, solutions, financial costs, and any other aspects for ongoing deals to project stakeholders.
- Provide proposals to project stakeholders which cover design and implementation as well as cost estimation and required skills and personnel to turn it into a success story.
- Ensure programs and projects are delivered within the scheduled scope, risk/issues, cost/budget, and resources expectations.
- Support all Google Cloud engagements for Cloud 11, including delivering solutions’ architectures and data migration.
- Build the cloud unit structure and manage the cloud team.
- Plan a technical cloud strategy on what/when/how to use which GCP services. The strategy covers architecture, design, and guidelines.
- Establish an architectural framework that includes best practices and tools.
- Provide multi-level training on GCP services for tech and sales teams, followed by periodic training for emerging technologies in GCP and its competitors.
- Deliver training on Google Workspace products to customers through online and offline communications.
- Establish a focal point between tech and sales teams to translate closed deals into deliverables.
- Support sales team when engaging customers in emails to introduce technical advising (respond to customers’ emails within 1 working day) and suggest phone calls or online meetings if needed to gather requirements.
- Interact with customers for any technical aspects helping them with their issues.
- Share coding artifacts (including GitHub links) with the customer upon request.
- Document minutes of meetings while meeting with customers, business case paper and technical design document, and deployment run books.
- Provide hands-on implementation for proposed solutions when needed.
Qualifications:
- 5+ years of proven experience in the same role.
- Positive attitude and solid commitment to delivering quality work.
- Extensive GCP experience.
- Excellent understanding of Google Woekspace services.
- Deep knowledge of mail exchanger, DNS, and mail routing functionalities.
- Perform sysytem administration like administration of storage and mailing systems.
- Implementing and monitoring GCP infrastructures.
- Architect and build containerization platforms (Docker/Kubernetes/GKE).
- Implement and managePaaS.
- Understand various deployment models and techniques.
- Knowhow to deploy apps based on their language, framework, and type.
- Programming in Python/Java/JavaScript.
- Understand the entire CI/CD process and the ability to design new CI/CD pipelines.
- Know how to set up and configure build servers, such as Jenkins.
- Understand monitoring, alerting, and automated response.
- Implement management and security solutions, including designing IAM.
- Designe data backups for business continuity.
Plus:
- Certified as a Professional Google Cloud Architect.
- Certified as a Professional Google Workspace Administrator.
- Ample knowledge of scripting languages such as Paython and Javascript.
Apply to the job here
Senior Cloud Engineer, Google Cloud
Senior Cloud Engineer, Google Cloud
Responsibilities:
Delivering and executing automated and secured cloud infrastructure solutions.
Involving in technical discussions and providing guidelines for stakeholders.
Performing system administration tasks like administration of operating systems, networks, web servers, storages and database management systems.
Performing migration of complicated and multi-tiered workloads from on-prem to the cloud including provisioning of target infrastructure.
Maintaining, monitoring and troubleshooting cloud infrastructure for running projects.
Requirements:
3 years experience in cloud computing services PaaS & IaaS with on-hand experience in major providers; mainly Google Cloud Platform.
Applied experience in Linux system administration.
Hands-on experience in administration of web servers and RDBMs.
Deep understanding of network components such as IP subnetting, routing and firewalls. With hands-on experience on VPN, MPLS, SSL, DNS and DHCP systems.
Good understanding of computer security and being aware of emerging security threats and vulnerabilities.
Deep knowledge of systems monitoring, capacity planning, cost management and performance tuning.
Ample knowledge in scripting languages such as Python, Javascript and Bash.
Good understanding of containerization using Docker, Kubernetes and LXC.
Good understanding of virtualization software such as VMWare, KVM and Hyper-V.
Proficiency in using automation and configuration management tools such as Ansible, Terraform, Puppet and Packer. With hands-on experience in building resources using cloud providers deploying services such as Deployment Manager.
Basic understanding of DevOps practices with its integration with VCS and automation systems.
Plus:
Google Cloud Engineer certified.
Experience in application containerization and using orchestration tools.
Experience in building CI/CD systems and writing pipelines.
Experience with enterprise application architectures such as ERP, CRM and HRM.
Apply from: here
Sales Account Manager
Sales Account Manager
Job Description:
Generate and qualify new sales leads by cold calling
- Schedule meetings and presentations with prospects
- Create, plan, and deliver presentations on company products
- Track all sales activities in the company’s CRM system and keep current by updating account information regularly
- Communicate customer and prospect product pain points to appropriate departments
- Maintain a well-developed pipeline of prospects
- Develop strong, ongoing relationships with prospects and customers
- Meet and/or exceed quotas
- Prepare quotes
- Coordinate with other team members and departments to optimize the sales effort
Job Requirements:
Bachelor's degree in Business, Marketing, Communications, or related field
- 2-5 years of sales experience
- Proven ability to meet and exceed sales quotas
- Proven track record of successfully managing customer relationships
- Excellent interpersonal skills
- Highly self-motivated
- Strong verbal and written communication skills
- Proficient in Microsoft Office
- Working knowledge of CRM systems i.e Salesforce
- Team player; focused; dedicated
- Customer service orientation and professionalism
- Willingness to travel (Internally) 0-25% of the time.
Compensation and Benefits:
Competitive salary, commensurate with experience
- Entrepreneurial working environment
- Flexible working arrangements.
- Medical Insurance
- Annual profits share.
- 21 working days annual leave.
- A rare chance to be a part of a game-changing industry and experience the opportunity to help steer the direction of the Cloud 11 story!.
Apply from: here
Junior Google Cloud Engineer [ Customer Success ]
Junior Google Cloud Engineer
Essential Duties and Responsibilities:
Google Workspace Products (Workspace, Education, Appsheet, etc.).
upport the sales team with presales activities by joining the meetings to provide technical demos and clarifications for Google Workspace products when needed.
Determine project requirements by making a discovery call with the client to define requirements, needs, and get the full information to provide the needed services accurately without misunderstanding.
Set up the work order plans according to each case and estimate the work orders timeline to start and finish them on time.
Serve as a technical advisor and perform troubleshooting to identify root cause, fix and document problems and resolve technical challenges for customers.
- Develop and implement technical solutions for the clients like setup & preparation, deployment, training, and migration.
- Liaise and collaborate with team members, management, and clients to ensure projects are completed to standard.
Required knowledge, skills and abilities:
Good technical knowledge in cloud computing.
Excellent English language skills.
Excellent verbal and written communication skills.
Strong presentation, and negotiation skills.
Excellent technical, diagnostic, and troubleshooting skills.
Combination of business analysis and technology implementation experience.
Proactive, motivational, Team player, and result oriented.
Self-motivated and able to work in a start-up company environment.
Education and Experience:
This position requires the equivalent of a Bachelor’s degree in computer science, engineering, or a related field.. Plus a minimum 1 years of proven experience in a similar field.
Equipment used:
Laptop.
Mobile Phone and business number.
Office and stationery.
Access to company’s confidential information.
Working conditions:
Normal working conditions with work schedule as follows:
09:00 AM to 05:00 PM, Sunday through Thursday.
Apply from: here
Junior Developer (Java / C#) Salesforce.com
Junior Developer for Salesforce
Job Summary:
The Junior Developer for Salesforce will be responsible for Managing Salesforce implementation & Development for our customers in the MENA region along with our Salesforce Team.
Essential Duties:
- Implement and configure Salesforce projects.
- Analyze and resolve customer problems effectively in a timely manner.
- Understand the ins and outs of Salesforce so you can create the right solution to solve your client’s unique challenge
- Create detailed documentation for implementations, guides, and training.
- Plan, coordinate and balance multiple projects at the same time.
- Update project status using the provided project management tools.
- Deliver Training for the team members on Salesforce and Professionally on email writing, customer support, documentation, etc..)
- Encourage team members including communicating team goals and identifying areas for new training or skill checks
- Managing the relationship with the client and all stakeholders, creating and maintaining comprehensive project documentation.
Minimum Qualifications:
- Bachelor’s Degree or equivalent Practical experience.
- Good Communication Skills
- Fast learning
- Analyse customer needs, write a specification document
- Customer service orientation and professionalism
Minimum Technical Qualifications:
1-2 years of work experience on Use the following tools on a regular basis:
- That would be General Cloud Computing knowledge, advanced Java or C#, intermediate Javascript and HTML and CSS.
- 0-1 years of work experience on Salesforce.com in of them (Admin, Developer Or Consulting)
Compensation and Benefits:
- Competitive salary; commensurate with experience
- Entrepreneurial working environment
- Flexible working arrangements.
- Annual profits share.
- 21 working days annual leave.
- A rare chance to be a part of a game-changing industry and experience the opportunity to help steer the direction of the Cloud 11 story!.
Apply from: here
Senior Salesforce.com Developer
Senior Salesforce Developer
Job Summary:
The Senior Salesforce.com Developer will be responsible for Managing Salesforce.com implementation & Development for our customers in the MENA region along with our Salesforce Team.
Essential Duties:
- Managing Implementation and configuration projects for Salesforce.com.
- Analyze and resolve customer problems effectively in a timely manner.
- Understand the ins and outs of Salesforce so you can create the right solution to solve your client’s unique challenge
- Create detailed documentation for implementations, guides, and training.
- Plan, coordinate and balance multiple projects at the same time.
- Update project status using the provided project management tools.
- Deliver Training for the team members on Salesforce and Professionally on email writing, customer support, documentation, etc..)
- Encourage team members including communicating team goals and identifying areas for new training or skill checks
- Managing the relationship with the client and all stakeholders, creating and maintaining comprehensive project documentation.
Minimum Qualifications:
- Bachelor’s Degree or equivalent Practical experience.
- Knowledge with CRM life cycle
- Good Communication Skills
- Fast learning
- Analyse customer needs, write a specification document
- Customer service orientation and professionalism
Minimum Technical Qualifications:
2-3 years of work experience on Use the following tools on a regular basis:
- That would be General Cloud Computing knowledge, advanced Java or C#, intermediate Javascript and HTML and CSS.
- 2-3 years of work experience on Salesforce.com in of them (Admin, Developer Or Consulting)
Compensation and Benefits:
- Competitive salary; commensurate with experience
- Entrepreneurial working environment
- Flexible working arrangements.
- Annual profits share.
- 21 working days annual leave.
- A rare chance to be a part of a game-changing industry and experience the opportunity to help steer the direction of the Cloud 11 story!.
Apply from: here
Salesforce.com Architect
Cloud 11 is seeking a Salesforce.com Architect
Job Summary:
The Salesforce.com Architect will be responsible for Managing Salesforce.com implementation & Development for our customers in the MENA region along with our Salesforce Team.
Essential Duties:
- Managing Implementation and configuration projects for Salesforce.com.
- Analyze and resolve customer problems effectively in a timely manner.
- Understand the ins and outs of Salesforce so you can create the right solution to solve your client’s unique challenge
- Create detailed documentation for implementations, guides, and training.
- Plan, coordinate and balance multiple projects at the same time.
- Update project status using the provided project management tools.
- Deliver Training for the team members on Salesforce and Professionally on email writing, customer support, documentation, etc..)
- Encourage team members including communicating team goals and identifying areas for new training or skill checks
- Managing the relationship with the client and all stakeholders, creating and maintaining comprehensive project documentation.
Minimum Qualifications:
- Minimum 5 years experience as a team leader or a supervision role.
- Good knowledge of any CRM/ERP implementation.
- Time management skills.
- Team Leader; focused; dedicated.
- Good Communication Skills
- Fast learning
- Analyse customer needs, write a specification document
- Customer service orientation and professionalism
- PMP / certification is a plus.
Minimum Technical Qualifications:
- That would be General Cloud Computing knowledge, advanced Java or C#, intermediate Javascript and HTML and CSS.
- 4 -6 years of work experience on Salesforce.com in of them (Admin, Developer Or Consulting)
Compensation and Benefits:
- Competitive salary; commensurate with experience
- Entrepreneurial working environment
- Flexible working arrangements.
- Annual profits share.
- 21 working days annual leave.
- A rare chance to be a part of a game-changing industry and experience the opportunity to help steer the direction of the Cloud 11 story!.
Apply from: here
If you have faced certain problems while sending your CV/Resume, please send it to recruitment@cloud-11.com with mentioning job title and mentioning the problem you have faced.