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Job Summary:

The   Salesforce.com  Architect will be responsible for Managing Salesforce.com implementation & Development for our customers in the MENA region along with our Salesforce Team. 

Essential Duties:

• Managing Implementation and configuration projects for Salesforce.com.
• Analyze and resolve customer problems effectively in a timely manner.
• Understand the ins and outs of Salesforce so you can create the right solution to solve your client’s unique challenge
• Create detailed documentation for implementations, guides, and training.
• Plan, coordinate and balance multiple projects at the same time.
• Update project status using the provided project management tools.
• Deliver Training for the team members on Salesforce and Professionally on email writing, customer support, documentation, etc..)
• Encourage team members including communicating team goals and identifying areas for new training or skill checks
• Managing the relationship with the client and all stakeholders, creating and maintaining comprehensive project documentation. 

Minimum Qualifications:

• Minimum 5 years experience as a team leader or a supervision role.
• Good knowledge of any CRM/ERP implementation.
• Time management skills.
• Team Leader; focused; dedicated.
• Good Communication Skills
• Fast learning 
• Analyse customer needs, write a specification document
• Customer service orientation and professionalism
• PMP / certification is a plus.

Minimum Technical Qualifications:

• That would be General Cloud Computing knowledge, advanced Java or C#, intermediate Javascript and HTML and CSS. 
• 4 -6 years of work experience on Salesforce.com in of them (Admin, Developer Or Consulting) 

Compensation and Benefits:

• Competitive salary; commensurate with experience
• Entrepreneurial working environment
• Flexible working arrangements.
• Annual profits share.
• 21 working days annual leave.
• A rare chance to be a part of a game-changing industry and experience the opportunity to help steer the direction of the Cloud 11 story!.