As a Google premier Partner, we’re seeking a Senior Google Workspace Engineer to join our team and play a key role in supporting our customers’ success with Google Workspace.

Responsibilities:

• Collaborate with our customer success team to understand customer needs and design effective Google Workspace solutions.
• Assist customers with deployment, configuration, migration, and ongoing optimization of their Google Workspace environments.
• Provide technical expertise and guidance to customers on best practices for using Google Workspace tools for enhanced productivity and collaboration.
• Troubleshoot complex Workspace issues, escalating to Google or other resources as needed.
• Stay up-to-date on the latest Google Workspace features, updates, and security best practices.
• Develop and deliver training workshops and presentations to educate customers on Google Workspace functionality.
• Analyze customer usage data and identify opportunities to further optimize their Workspace environments.
• Collaborate with internal teams to ensure seamless delivery of services and support to customers.

Qualifications:

• Minimum 4+ years of experience in IT administration, with a strong focus on cloud-based collaboration platforms.
• Proven experience supporting large and complex Google Workspace deployments.
• In-depth knowledge of all core Google Workspace services, including Gmail, Drive, Calendar, Meet, Docs, Sheets,Slides, and Sites.
• Strong understanding of Google Workspace security and compliance features, as demonstrated by holding the Google Workspace Professional Certificate.
• Excellent problem-solving and troubleshooting skills.
• Experience with scripting and automation tools (e.g., Google Apps Script) a plus.
• Experience with API integrations with Google Workspace is a plus.
• Excellent communication, presentation, and interpersonal skills, with the ability to build strong relationships with customers and internal teams.
• A passion for innovation, collaboration, and exceeding customer expectations.