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Project Manager


General Summary:

As a Project Manager, you will oversee the company’s technical team and all projects they undertake, analyze briefs, write progress reports, identify risks, and develop work schedules. Also, you will work with the technical team and inspire them to reach their goals. Oversee projects developed by our business on various Salesforce platforms & Google Cloud Platform. In this role, you will be tasked with determining project scope, goals, milestones, and short-term objectives for the development team. You will also take charge of costs, client relations, and final approval.

Essential Duties and Responsibilities:

  • Determine project requirements by making technical pre-sales call with the client to define requirements, needs, and get the full information to provide the needed services accurately without misunderstanding.
  • Define project scope, phases, checkpoints, project action plan and timeline.
  • Collaborate with the outsourcing resources and consultant to Implement the project requirements.
  • Coordinate and organize with the technical team and the consultant to deliver a demo for the clients.
  • Assign project tasks to the team members and follow up finished phases to deliver them to the client and show them the progress.
  • Assist in preparing and providing the final training to the client’s team and hands-on.
  • Deliver documentation and certification to the customer with all project phases.
  • Coordinate with product manager to close the support contract (support capacity hours per month)
  • Review all projects status, reports, and training feedback to evaluate the performance of the team members and provide the appropriate training and coaching technical and non-technical.

Required knowledge, skills and abilities:

  • Solid technical knowledge in cloud computing.
  • Solid technical knowledge in CRM system.
  • Excellent verbal and written communication skills.
  • Strong presentation, and negotiation skills.
  • Excellent English language skills.
  • Excellent technical, diagnostic, and troubleshooting skills.
  • Excellent leadership and management skills.
  • Combination of business analysis and technology implementation experience.
  • Proactive, motivational, Team player, and result oriented.
  • Strong leadership and organizational abilities.
  • Self-motivated and able to work in a start-up company environment.

Education and Experience:

This position requires the equivalent of a Bachelor’s degree in computer science, engineering, or a related field.. Plus a minimum 7 years of proven experience in a similar field and minimum of 4 years’ experience in management.

Equipment used:

  • Laptop
  • Mobile Phone and business number
  • Office and stationery
  • Access to company’s confidential information.

Senior Business Development Specialist


Your Career:

The Business Development will be responsible for establishing networks, gaining new and maintaining existing valued customer relationships, and achieving significant new business development.  This position will report directly to the Sales Team Leader.  To be successful in this role, the ideal candidate must demonstrate solid experience in new business development and retention, and be solid in identifying and capitalizing on new business growth opportunities.

Your Impact:

  • Analyze and expand new business development towards sustained growth.
  • Develop new business and long-term account opportunities through prospecting and cold calling.
  • Develop, coordinate, and implement sales plans designed to maintain and increase existing business and capture new opportunities.
  • Generate and qualify leads from marketing campaigns and social media channels as sales opportunities.
  • Be aware of organizational growth initiatives regarding market and target customer segments, and the company’s potential to meet customer needs.
  • Track all sales activities in the company’s CRM system and keep current by updating account information regularly.
  • Drive efforts with product and business development to define an overall product and technology portfolio strategy that will drive the long-term growth of the organization.
  • Analyze existing products and markets in terms of the ability to compete, gain market share, grow revenue, and sustain or grow profitability.
  • Collaborate with Sales, Marketing to define effective sales channels of all products.
  • Experience with inbound and outbound marketing, design and implement marketing initiatives including newsletters, webinars, collateral, and social media.

Qualifications:

  • BSc/BA in Business or relevant field.
  • 3 years of proven experience in a similar field.
  • Proficiency in Google applications (Google Slides, Docs, Spreadsheets, and Gmail).
  • Strong competency in negotiating and closing business deals.
  • Proficiency with integrated business management and CRM software.
  • Experience with identifying profitable business opportunities and potential clients.
  • Great time management skills are essential
  • English fluency is an advantage
  • Experience in delivering client-focused solutions based on customer needs
  • Excellent listening, negotiation, and presentation abilities
  • Self-motivated, dynamic, flexible, and presentable

Plus:

  • Experience with technology consulting/IT firms.
  • Experience in Gulf Area

Talent Management Supervisor


Your Career
As an HR supervisor, you will design and update job descriptions, implement training and development plans for the company’s employees, act as a consultant to new hires, and assist them in onboarding. Collaborate with managers to identify future hiring needs, prepare or update employment records related to hiring, transferring, promoting, and terminating, administer employee benefits, leaves, and craft HR policies. You will also serve as the primary point of contact for HR-related questions from workers.

Your Impact

  • Manpower Planning & Recruitment:
    • Establish a Talent Sourcing strategy to connect business and recruitment goals.
    • Participate with the CEO in developing the company’s personnel plan and staffing requirements (taking into consideration feedback from line managers, transfers, promotions, and so on).
    • Examine the recruiting needs of various departments and guarantee conformity with the staffing strategy.
    • Manage external recruiting channels (such as job fairs, advertising, web portals, and so on).
    • Participates in the development of job requirements, including prospective abilities and skills for each job role, in collaboration with line management.
    • Manage the generation of a pool of applicants by selecting the most efficient and cost-effective recruiting sources and strategies for sourcing high-quality individuals.
    • Manage HR screening and preliminary interviews, as well as testing, shortlisting, and aiding in the selection of appropriate applicants for job openings.
    • Participate in the selection and interviewing of potential applicants.
    • Lead the creation of a database of suitable candidates for the company’s future requirements.
  • Compensation & Benefits and Employee Relations:
    • Contribute to the development of new/existing compensation & benefits strategies through current data analysis and the company’s future challenges.
    • Coordinate and deploys annual salary reviews, bonuses, and incentive plans throughout the company.
    • Identify and implements benefits programs that increase the quality of life for employees.
    • Manage personnel statutory affairs and processes, as well as maintain compliance and healthy relationships with appropriate authorities on labor law and social insurance.
  • Performance Management:
    • Introduces and supervises the company’s performance management system.
    • Trains managers & employees on the performance management system & process.
    • Designs and updates performance criteria and metrics.
    • Provides administrative support to top management during the appraisal cycle.
  • Training:
    • Directs the needs assessment for training (TNA) and employee development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.
    • Design the HR orientation and organize the Induction training package for new hires.
    • Analyze the training evaluations, objectives, and accomplishments in terms of employee performance.

Qualifications:

  • Knowledge of business, entrepreneurship, and human resources management
  • 5+ Years of experience in all HR Functions.
  • Experience in the Software industry is a must.
  • Excellent verbal and written communication skills.
  • Strong presentation, and negotiation skills.
  • Excellent English language skills
  • Excellent organizational skills.
  • Familiar with Google applications (Google Slides, Docs, Spreadsheets, and Gmail)
  • Proactive, Team player, and result oriented.
  • Ability to lead, direct and motivate a team and foster healthy employee relations.
  • Ability to plan and prioritize work.

Ability to work in a start-up company environment

Country Sales Manager, Saudi


Your Career

As a member of our sales leadership team, you will build and drive regional major accounts to exceed company objectives while growing your region according to plan. You’ll be responsible for building a high-performance sales culture that delivers results in sales development and forecast accuracy. It will be required that you track sales activity, provide sales projects, and create and analyze metrics.

A challenge inspires you, rather than intimidates you, and you aren’t afraid of setting accelerated goals to drive you to succeed. More than that, you are motivated by empowering our clients to meet their cybersecurity needs, and you are driven by an encompassing passion for solutions selling. You’re not afraid of addressing the critical challenges they are facing within digital transactions – and really, you thrive on the pressure.

Your Impact

  • Own and drive revenue outcomes within the assigned region, territories, and/or district, exceeding sales targets.
  • Lead to success in all aspects of the sales cycle: lead generation, qualification, forecasting, and closing opportunities, while using our channel/partner network
  • Build sales analysis for insight into weekly, monthly, and quarterly execution and strategies.
  • Work closely with the CEO on crafting a business strategy to accomplish company goals.
  • Required to stay knowledgeable and up-to-date on the product roadmap, industry changes, and competitive landscapes.
  • Possess a solid understanding of the business challenges faced by businesses in today’s marketplace.
  • Provide advice and guidance to management regarding product requirements for the targeted markets.
  • Work closely with technical team to engage with prospects to understand and assess customer requirements, prepare and present Demos of products.
  • Establish and maintain relationships with third parties and vendors.
  • Negotiate contracts and send quotations to close agreements and maximize profits.
  • Expand industry knowledge by attending educational workshops and researching competitors’ products and pricing to determine customer preferences.
  • Build long-term relationships with clients with strategic plans to be implemented while securing a run rate of business revenue.

Your Experience

  • 8+ years of experience selling software solutions/ Cloud across the KSA or GCC.
  • Excellent communication skills, able to present effectively in English to a wide range of audiences.
  • Sales experience and management experience.
  • Enterprise sales experience required a solid network of contacts in the region across multiple industries.
  • Consistently achieve sales goals.
  • Deep understanding of enterprise sales methodology that you can translate and coach others in.
  • Built strong cross-functional relationships across clients, partners, vendors, and internal teams.
  • Knowledge SaaS, IaaS, DevOps, Security, Data, AI, virtualization, managed services, and CX apps.
  • A high level of commercial acumen.
  • Presentation, analytical, and planning skills.
  • Strategic planning skills.
  • Strong organization skills – able to deliver against targets to deadlines.

Plus

  • Previous practice in Salesforce.
  • Selling Google Cloud Platform and Salesforce solutions.
  • Google Cloud Digital Leader Certification.

Salesforce Architect


Job Summary:

The   Salesforce.com  Architect will be responsible for Managing Salesforce.com implementation & Development for our customers in the MENA region along with our Salesforce Team. 

Essential Duties:

  • Managing Implementation and configuration projects for Salesforce.com.
  • Analyze and resolve customer problems effectively in a timely manner.
  • Understand the ins and outs of Salesforce so you can create the right solution to solve your client’s unique challenge
  • Create detailed documentation for implementations, guides, and training.
  • Plan, coordinate and balance multiple projects at the same time.
  • Update project status using the provided project management tools.
  • Deliver Training for the team members on Salesforce and Professionally on email writing, customer support, documentation, etc..)
  • Encourage team members including communicating team goals and identifying areas for new training or skill checks
  • Managing the relationship with the client and all stakeholders, creating and maintaining comprehensive project documentation. 

Minimum Qualifications:

  • Minimum 5 years experience as a team leader or a supervision role.
  • Good knowledge of any CRM/ERP implementation.
  • Time management skills.
  • Team Leader; focused; dedicated.
  • Good Communication Skills
  • Fast learning 
  • Analyse customer needs, write a specification document
  • Customer service orientation and professionalism
  • PMP / certification is a plus.

Minimum Technical Qualifications:

  • That would be General Cloud Computing knowledge, advanced Java or C#, intermediate Javascript and HTML and CSS. 
  • 4 -6 years of work experience on Salesforce.com in of them (Admin, Developer Or Consulting) 

Compensation and Benefits:

  • Competitive salary; commensurate with experience
  • Entrepreneurial working environment
  • Flexible working arrangements.
  • Annual profits share.
  • 21 working days annual leave.
  • A rare chance to be a part of a game-changing industry and experience the opportunity to help steer the direction of the Cloud 11 story!.

Senior Salesforce Developer


Job Summary:

The Senior Salesforce.com Developer  will be responsible for Managing Salesforce.com implementation & Development for our customers in the MENA region along with our Salesforce Team.

Essential Duties:

  • Managing Implementation and configuration projects for Salesforce.com.
  • Analyze and resolve customer problems effectively in a timely manner.
  • Understand the ins and outs of Salesforce so you can create the right solution to solve your client’s unique challenge
  • Create detailed documentation for implementations, guides, and training.
  • Plan, coordinate and balance multiple projects at the same time.
  • Update project status using the provided project management tools.
  • Deliver Training for the team members on Salesforce and Professionally on email writing, customer support, documentation, etc..)
  • Encourage team members including communicating team goals and identifying areas for new training or skill checks
  • Managing the relationship with the client and all stakeholders, creating and maintaining comprehensive project documentation. 

Minimum Qualifications:

  • Bachelor’s Degree or equivalent Practical experience. 
  • Knowledge with CRM life cycle
  • Good Communication Skills
  • Fast learning 
  • Analyse customer needs, write a specification document
  • Customer service orientation and professionalism

Minimum Technical Qualifications:

2-3 years of work experience on Use the following tools on a regular basis:

  • That would be General Cloud Computing knowledge, advanced Java or C#, intermediate Javascript and HTML and CSS. 
  • 2-3 years of work experience on Salesforce.com in of them (Admin, Developer Or Consulting) 

Compensation and Benefits:

  • Competitive salary; commensurate with experience
  • Entrepreneurial working environment
  • Flexible working arrangements.
  • Annual profits share.
  • 21 working days annual leave.
  • A rare chance to be a part of a game-changing industry and experience the opportunity to help steer the direction of the Cloud 11 story!.

Junior Developer for Salesforce


Job Summary:

The Junior Developer for Salesforce will be responsible for Managing Salesforce implementation & Development for our customers in the MENA region along with our Salesforce Team. 

Essential Duties:

  • Implement and configure Salesforce projects.
  • Analyze and resolve customer problems effectively in a timely manner.
  • Understand the ins and outs of Salesforce so you can create the right solution to solve your client’s unique challenge
  • Create detailed documentation for implementations, guides, and training.
  • Plan, coordinate and balance multiple projects at the same time.
  • Update project status using the provided project management tools.
  • Deliver Training for the team members on Salesforce and Professionally on email writing, customer support, documentation, etc..)
  • Encourage team members including communicating team goals and identifying areas for new training or skill checks
  • Managing the relationship with the client and all stakeholders, creating and maintaining comprehensive project documentation. 

Minimum Qualifications:

  • Bachelor’s Degree or equivalent Practical experience. 
  • Good Communication Skills
  • Fast learning 
  • Analyse customer needs, write a specification document
  • Customer service orientation and professionalism

Minimum Technical Qualifications:

1-2 years of work experience on Use the following tools on a regular basis:

  • That would be General Cloud Computing knowledge, advanced Java or C#, intermediate Javascript and HTML and CSS. 
  • 0-1 years of work experience on Salesforce.com in of them (Admin, Developer Or Consulting) 

Compensation and Benefits:

  • Competitive salary; commensurate with experience
  • Entrepreneurial working environment
  • Flexible working arrangements.
  • Annual profits share.
  • 21 working days annual leave.
  • A rare chance to be a part of a game-changing industry and experience the opportunity to help steer the direction of the Cloud 11 story!.

Sales Account Manager 


Job Description:

  • Generate and qualify new sales leads by cold calling
  • Schedule meetings and presentations with prospects
  • Create, plan, and deliver presentations on company products
  • Track all sales activities in the company’s CRM system and keep current by updating account information regularly
  • Communicate customer and prospect product pain points to appropriate departments
  • Maintain a well-developed pipeline of prospects
  • Develop strong, ongoing relationships with prospects and customers
  • Meet and/or exceed quotas
  • Prepare quotes
  • Coordinate with other team members and departments to optimize the sales effort

Job Requirements:  

  • Bachelor’s degree in Business, Marketing, Communications, or related field
  • 2-5 years of sales experience
  • Proven ability to meet and exceed sales quotas
  • Proven track record of successfully managing customer relationships
  • Excellent interpersonal skills
  • Highly self-motivated
  • Strong verbal and written communication skills
  • Proficient in Microsoft Office
  • Working knowledge of CRM systems i.e Salesforce
  • Team player; focused; dedicated
  • Customer service orientation and professionalism
  • Willingness to travel (Internally) 0-25% of the time.

Compensation and Benefits:

  • Competitive salary, commensurate with experience
  • Entrepreneurial working environment
  • Flexible working arrangements.
  • Medical Insurance 
  • Annual profits share.
  • 21 working days annual leave.
  • A rare chance to be a part of a game-changing industry and experience the opportunity to help steer the direction of the Cloud 11 story!.

Senior Cloud Engineer, Google Cloud


Responsibilities:

  • Delivering and executing automated and secured cloud infrastructure solutions.
  • Involving in technical discussions and providing guidelines for stakeholders.
  • Performing system administration tasks like administration of operating systems, networks, web servers, storages and database management systems.
  • Performing migration of complicated and multi-tiered workloads from on-prem to the cloud including provisioning of target infrastructure.
  • Maintaining, monitoring and troubleshooting cloud infrastructure for running projects.

Requirements:

  • 3 years experience in cloud computing services PaaS & IaaS with on-hand experience in major providers; mainly Google Cloud Platform.
  • Applied experience in Linux system administration.
  • Hands-on experience in administration of web servers and RDBMs.
  • Deep understanding of network components such as IP subnetting, routing and firewalls. With hands-on experience on VPN, MPLS, SSL, DNS and DHCP systems.
  • Good understanding of computer security and being aware of emerging security threats and vulnerabilities.
  • Deep knowledge of systems monitoring, capacity planning, cost management and performance tuning.
  • Ample knowledge in scripting languages such as Python, Javascript and Bash.
  • Good understanding of containerization using Docker, Kubernetes and LXC.
  • Good understanding of virtualization software such as VMWare, KVM and Hyper-V.
  • Proficiency in using automation and configuration management tools such as Ansible, Terraform, Puppet and Packer. With hands-on experience in building resources using cloud providers deploying services such as Deployment Manager.
  • Basic understanding of DevOps practices with its integration with VCS and automation systems.

Plus:

  • Google Cloud Engineer certified.
  • Experience in application containerization and using orchestration tools.
  • Experience in building CI/CD systems and writing pipelines.
  • Experience with enterprise application architectures such as ERP, CRM and HRM.

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