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he HR Manager will lead Cloud 11’s people strategy — ensuring alignment between business objectives and human capital excellence. This role blends strategic HR leadership with operational execution across all HR functions, including organizational development, talent management, recruitment, employee relations, and performance management. The HR Manager will also play a pivotal role in fostering a people-first culture that encourages innovation, collaboration, and continuous learning within a dynamic IT and cloud environment.

Key Responsibilities

1. Strategic HR Leadership

• Design and execute HR strategies aligned with business goals, supporting Cloud 11’s regional growth in Egypt, KSA, UAE, and Qatar.
• Partner with senior leadership to structure, plan, and scale teams efficiently while ensuring organizational effectiveness.
• Lead workforce planning, competency mapping, and succession planning.
• Drive diversity, inclusion, and engagement initiatives that strengthen the company’s culture.

2. Talent Management & Development

• Implement structured performance management systems and SMART goal frameworks across departments (Salesforce, GCP, GWS, Operations, etc.).
• Develop and manage career paths, skill development plans, and leadership pipelines to ensure continuous employee growth.
• Conduct training needs assessments and roll out targeted learning programs, especially for technical certifications (Google Cloud, Salesforce, etc.).
• Create retention strategies and recognition programs to reduce turnover and enhance employee loyalty.

3. Recruitment & Employer Branding

• Oversee all recruitment activities, ensuring timely hiring of top-tier technical and managerial talent.
• Partner with marketing to strengthen Cloud 11’s employer brand across digital platforms and universities.
• Manage onboarding and integration programs that reflect the company’s culture and values.

4. HR Operations & Compliance

• Oversee compensation, payroll, benefits, and reward systems in compliance with Egyptian labor law and GCC regulations.
• Manage employee relations and grievance handling with fairness and transparency.
• Develop HR policies, handbooks, and standard operating procedures that enhance efficiency and consistency.

5. HR Analytics & Reporting

• Analyze workforce data (attrition, performance, engagement) and present actionable insights into leadership.
• Develop HR dashboards to measure success against key HR metrics.

Qualifications

• Bachelor’s degree in HR, Business Administration, or a related field (Master’s or HR Certification preferred).
• 7–10 years of HR experience, with at least 3 in IT, SaaS, or Cloud industries.
• Deep understanding of Talent Management, OD, and Performance Evaluation Systems.
• Strong command of Egyptian labor law; GCC experience is a plus.
• Exceptional communication, negotiation, and leadership skills.