Cloud 11 is a technology services company, supporting businesses with their cloud strategy, implementation, and integration through top-notch cloud experts and certified engineers. Since 2011, Cloud 11 has transformed hundreds of businesses from traditional environments to more efficient cloud-based workspaces. Cloud 11 is proud to be a Google Cloud Partner and Salesforce.com partner, positioning Cloud 11 as one of the leading cloud services companies in the MENA Region. Cloud11 is headquartered in Cairo, Egypt with regional offices throughout the MENA region including UAE, Saudi Arabia, and Qatar.

Winter and spring internships are now open

Job Reference:
SFCSE011

Place:
Cairo, Egypt.

Job description:
We are looking for a Salesforce Customer Solutions Engineer to join our team. The Salesforce CRM Specialist is responsible for showing and managing the technical aspects of the Salesforce applications.

Responsibilities:

  • Analyze how to effectively manage our Salesforce CRM, update individual accounts and produce custom reports to demonstrate effective practices.
  • Build custom applications using the point-and-click capabilities of the platform.
  • Design the data model, user interface, business logic, and security for custom applications.
  • Design reports, dashboards, and portals.
  • Maintain and customize Sales Cloud and Service Cloud applications.

Qualifications:

  • 3rd or 4th degree in Computer Science or equivalent discipline.
  • Uses Salesforce.com CRM software to design innovative technical solutions.
  • Basic knowledge of APEX Language.
  • Very good knowledge of technology and industry directions.
  • Strong functional and technical capabilities.
  • Excellent active listening skills.
  • Knowledge of Salesforce.com & Visualforce is a plus.

Job Reference:
GCSE012

Place:
Cairo, Egypt.

Job description:
We are looking for a G Suite Customer Solutions Engineer to join our team. The G Suite Customer Solutions Engineer is responsible for showing and managing the technical aspects of the G Suite related products.

Responsibilities:

  • Deploying, configuring and migrating to G Suite and G Suite for Education.
  • Managing and executing training workshops for end-users and administrators when needed.
  • Provide support and resolve customer cases for the G Suite.
  • Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers.

Qualifications:

  • 3rd or 4th degree in Computer Science or equivalent discipline.
  • Comfortable with using G Suite (Documents, Sites, Calendar and Groups) and CRM.
  • Very good knowledge of technology and industry directions.
  • Strong analytic and decision making abilities.
  • Excellent active listening, negotiation and presentation skills.
  • HTML and CSS is a plus.

If you have faced certain problems while sending your CV/Resume, please send it to recruitment@cloud-11.com with mentioning job title and mentioning the problem you have faced.